Privacy Policy
Effective Date: 02-10-2025
M.D. Jewellers (“Company”, “we”, “our”, or “us”) values the privacy of its customers and users. This Privacy Policy describes how we collect, use, store, and protect your information when you access our website mdjewellers.co.in (“Website”).
By using this Website, you consent to the terms of this Privacy Policy in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and other applicable laws of India.
1. Information We Collect
We may collect the following personal information from you when you use our Website or interact with us:
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Personal Details: Name, Company Name, Email Address and Phone Number.
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Account Details: Login credentials for accessing Website features.
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Order Details: Selected product designs and order preferences submitted through the Website.
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Communication Preferences: Consent for receiving newsletters, promotional offers, or WhatsApp/email updates.
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Technical Information: IP address, browser type, device details, and cookies (for analytics and website performance).
We do not collect financial / payment information directly through the Website as of now. In the future, if payment processing is enabled, such transactions will be handled securely through third-party payment gateways in compliance with RBI guidelines and PCI-DSS standards.
2. How We Use Your Information
Your data will be used strictly for legitimate business purposes, including:
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To provide access to our design catalog and facilitate order placements during trade shows and online exhibitions.
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To communicate with you regarding your selections, confirmations, or queries.
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To send newsletters, promotional offers, or marketing communications (only if you have opted in).
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To improve the functionality and security of our Website.
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To comply with applicable legal, regulatory, and audit requirements.
3. Methods of Collection
We collect your information through:
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Online registration forms at trade shows / events.
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Login and design selection forms on the Website.
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Cookies, web beacons, and similar technologies to analyze Website traffic.
4. Communication with Customers
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We may contact you by email, WhatsApp, SMS, or phone regarding orders, offers, or newsletters.
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You may opt-out of marketing communications anytime by clicking “unsubscribe” in emails or writing to us at [Insert Contact Email].
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Please note: opting out may limit your access to exclusive offers or updates.
5. Data Security
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Our Website is hosted on Wix, which provides enterprise-grade security with encryption, firewalls, and anti-fraud monitoring.
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We follow reasonable security practices under Indian IT laws to protect your data.
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Access to personal information is restricted to authorized personnel only.
6. Data Retention
We will retain your personal data only as long as necessary for business or legal purposes. Once no longer required, data will be securely deleted or anonymized.
7. User Rights
In accordance with Indian privacy regulations, you have the following rights:
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Right to access the information we hold about you.
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Right to request correction of inaccurate or incomplete data.
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Right to withdraw consent for marketing communications.
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Right to request deletion of your data (“Right to be Forgotten”), subject to legal or contractual obligations.
8. Children’s Privacy
Our Website is not intended for persons under the age of 18 years. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us immediately for corrective action.
9. Redress and Grievance Officer
If you believe we have not complied with this Privacy Policy or applicable data protection laws, please contact our Grievance Officer:
Email: mdjewellerskolkata@gmail.com
We will acknowledge your complaint within 24 hours and resolve it within 30 days, as per the IT Rules.
10. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date”. Material changes may also be communicated via email or Website notice.
11. Governing Law & Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.